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Research papers

Consumer lifestyles

The Shoprite supermarket group in South Africa grew from eight suburban stores in Cape Town in 1979 to an international group of 634 stores in 2003, spread through 13 African countries. Most of the growth was by acquisition of failed and troubled...

Catalogue: ESOMAR Conference on Retailing/Category Management 2003
Author: Douglas Parker
October 26, 2003
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Citation

Parker, D. (2003a, October 26). Consumer lifestyles . ANA - ESOMAR. Retrieved April 29, 2024, from


https://ana.esomar.org/documents/consumer-lifestyles-


Research papers

Building store loyalty through employee focus

Can an inward focus on building employee loyalty increase customer loyalty? Based on key research findings, this paper attempts to track the specific initiatives taken by India's largest lifestyle retail chain, Shoppers' Stop, and traces the impact...

Catalogue: ESOMAR Conference on Retailing/Category Management 2003
Authors: Sridevi Rao, Sanjay Badhe
October 26, 2003
×

Citation

Rao and Badhe (2003a, October 26). Building store loyalty through employee focus. ANA - ESOMAR. Retrieved April 29, 2024, from


https://ana.esomar.org/documents/building-store-loyalty-through-employee-focus